mporium

Wholesale Home Fragrances & Giftware
  Manufacturers in the UK and Importers from India

The Home of Impressions and Spiritual Sky Incense and Home Fragrances

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You are in: Home > Delivery & Carriage Rates


Overview

1. For the UK Mainland, carriage is FREE for orders over 100 (exclusive of VAT)

2. For the UK Mainland and Islands, Scottish Highlands and Islands, Northern Ireland, Channel Islands, and Europe Zones 1 to 5, carriage is fixed according to the tables and criteria below. This is based on the order value. Exceptions may apply when ordering bulky raw materials, such as Rock Salt, Paraffin Wax, Bulk Potpourri.

3. For Europe Zone 6, and the Rest of the World, carriage is based upon weight, and not the order value. This web site cannot calculate the exact carriage based on weight, so an initial carriage value of Zero has been set. We will subsequently contact you with a quote and a request for additional payment if you wish to continue with the order.


Price Changes. How it will Affect You

We have recently changed our Carriage Rate policy. Before we were charging a Carton Rate. 

We have now implemented an Order Value Rate.


The effects are as follows

UK Mainland

No Change.

UK Islands, Scottish Highlands & Islands, Northern Ireland, and Channel Islands

For customers who order small quantities, the price increase will be very minimal. But if you order larger quantities which require 2 or more cartons, your savings on carriage will be Great !

This is to enable you to order larger quantities with no additional carriage costs.

For example, if your order value is 295, regardless of the number of cartons, the carriage cost will remain at 12.50. If you order over 295.00, the carriage rate for the whole consignment will reduce to 10.50. Carriage is FREE for orders over 495.

European Union

For customers who order small quantities, there is a small price increase. But if you order larger quantities which requires 2 or more cartons, your savings on carriage will be Great !

This is to enable you to order larger quantities with no additional carriage costs.

For example, when ordering from the Netherlands, France, Germany etc.., if your order value is up to 295, regardless of the number of cartons, the carriage cost will remain at 14.95. If you order is over 295.00, the carriage rate for the whole consignment will reduce to 12.95. Carriage is FREE for orders over 495.
Who we use to Deliver

We use the following couriers to dispatch our parcels

Parcelforce Worldwide
UK Mail
Royal Mail
Various Pallet Carriers (such as Palletline, Freightroute and Dachser).

When we despatch your parcel, as long as you have provided a valid e-mail address, we will e-mail you the invoice including the carrier and consignment number.

Parcels despatched by Parcel Force can be tracked on-line.
- go to www.parcelforce.com.
- Under Track your parcel, enter the consignment and click on Track.

Parcels despatched by UK Mail can be tracked on-line.
- go to https://www.ukmail.com/manage-my-delivery/manage-my-delivery.
- Enter the Consignment number and click Find Your Parcel.
- You will be provided with notification upon dispatch and UK Mail will e-mail you a pre-delivery
   notification. Also, if you wish to receive SMS notifcation then please enter your mobile number
   in the Additional Information section on the Checkout page.

Royal Mail cannot be tracked unless you have paid for an upgrade for Recorded Delivery.

Pallets can only be tracked by us, so please give us a call.


Carriage Rates


UK Mainland

Includes England, Wales, and the Scottish Lowlands (south of and including Perth, Dundee, and Aberdeen)

Excludes the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isles of Scilly, Isle of Wight, and Channel Islands.


Most of our orders are dispatched the same day, but  some will be dispatched within 48 to 72 hours during busy periods. There is no additional cost between 24 and 48 to 72 Hours.

For your own benefit and demands, we request that you leave a period of least 72 hours from placing and receiving your order.

If you require priority 24 hour service, then please let us know, and we will do our best at no extra cost, to meet your requirements.  There is no cut off time, but 4pm is the ideal, but we still cannot guarantee next day delivery.

During peak periods such as September to November, volumes become exceptionally high, so please contact us for the status of your order, and expect slight delays if you have not requested priority delivery.

If orders are delayed due to Stock Availability, then we will contact you at the earliest convenient moment.

PLEASE NOTE that when ordering bulky materials such Rock Salt 25kg, Potpourri in large quantities, or large items of furniture, we may have to double the carriage price depending upon what else you may have ordered, so please contact us for a full carriage quote prior to ordering.

Service Charge Additional Information
Standard Delivery Charge
(48 to 72 Hours)
7.50 FREE DELIVERY for orders over 100.00
Express Delivery Charge
(24 Hours)
7.50 FREE DELIVERY for orders over 100.00


Additional Services

Service Charge Additional Information
Next Day 9am 15.00 Add this to the Standard Carriage Charge
Next Day 10am 13.00 Add this to the Standard Carriage Charge
Next Day AM 12.00 Add this to the Standard Carriage Charge
Saturday Delivery 15.00 Add this to the Standard Carriage Charge



UK Islands, Scottish Highlands & Islands, Northern Ireland, and Channel Islands

Includes the following postcodes: PH19-44, IV, KW, PA20-88, KA27-29, HS, ZE (Orkneys and Shetlands), IM (Isle of Man), PO30-41 (Isle of Wight), TR21-25 (Isle of Scilly), BT (Northern Ireland), JE (Jersey), GU (Guernsey).

Most of our orders are dispatched the same day, but  some will be dispatched within 48 to 72 hours.

There are no priority services to these regions, as everything goes on a 48 hour service once it has left our warehouse.

If orders are delayed due to Stock Availability, then we will contact you at the earliest convenient moment.

PLEASE NOTE that Delivery Charge is per order value, regardless of number of cartons. This is a recent change in our policy. Before we charged per carton. Now you can order up to 295.00, which may consist of 3 cartons, and still only pay 12.50. Therefore, the more you order, the more you will save on delivery costs.

PLEASE NOTE that when ordering bulky materials such Rock Salt 25kg, Candle Wax 20kg, Potpourri in large quantities, or large items of furniture, we may have to double the carriage price depending upon what else you may have ordered, so please contact us for a full carriage quote prior to ordering.


Delivery Charge per Order Order Value up to
12.50 Order Value up to 295.00
10.50 Order Value between 295.00 and 495.00
Free Order Value over 495.00



European Destinations

Includes the Republic of Ireland, the European Union, and Non European Union Countries.


Most of our orders are dispatched the same day, but  some will be dispatched within 48 to 72 hours.

All European Union orders are dispatched on a Priority Service which includes a 48 hour service. However, we cannot guarantee this service, since once the consignment has left the UK, it is handed over to your local courier, with whom we have no control. However, our UK couriers have a team of International Trackers to keep us updated.

If orders are delayed due to Stock Availability, then we will contact you at the earliest convenient moment.

PLEASE NOTE that Delivery Charge is per order value, regardless of number of cartons. This is a recent change in our policy. Before we charged per carton. Now you can order, for example, up to 295.00, which may consist of 3 cartons, and still only pay 12.50 or 14.95, whatever Europe Zone you fall into. Therefore, the more you order, the more you will save on delivery costs.

PLEASE NOTE that when ordering bulky materials such Rock Salt 25kg, Candle Wax 20kg, Potpourri in large quantities, or large items of furniture, we may have to double the carriage price depending upon what else you may have ordered, so please contact us for a full carriage quote prior to ordering.



Europe Zone 1

Includes the Republic of Ireland

Delivery Charge per Order Order Value up to
12.50 Order Value up to 295.00
10.50 Order Value up to 495.00
Free Over Value over 495.00

Europe Zone 2

Includes Belgium, Luxembourg, Netherlands, France, and Germany

Delivery Charge per Order Order Value up to
14.95 Order Value up to 295.00
12.95 Order Value up to 495.00
Free Over Value over 495.00

Europe Zone 3

Includes Corsica, Demark, and Monaco

Delivery Charge per Order Order Value up to
16.95 Order Value up to 295.00
14.95 Order Value up to 495.00
Free Over Value over 495.00

Europe Zone 4

Includes Greece, Italy, Portugal, Spain, Sardinia, and Sciliy

Delivery Charge per Order Order Value up to
24.95 Order Value up to 295.00
20.95 Order Value up to 495.00
Free Over Value over 495.00

Europe Zone 5

Includes Andorra, Austria, Bosnia, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Gibraltar, Hungary,
Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, and
Switzerland.

Delivery Charge per Order Order Value up to
26.95 Order Value up to 295.00
22.95 Order Value up to 495.00
Free Over Value over 495.00

Europe Zone 6

Includes Albania, Armenia, Azores, Balearic Islands, Belarus, Canary Islands, Cape Verde, Cyprus, Faroe Islands,
Georgia, Greenland, Iceland, Kosovo, Macedonia, Madeira, Moldova, Montenegro, Romania, Russia, Serbia,
Spitzbergen, Turkey, Ukraine, and the Vatican City.

Delivery Charge per Order Order Value up to
By Quotation Not Applicable

 

Worldwide Destinations
All carriage rates are based on weight, so please contact us for a quote prior to ordering.

The table below defines those countries, where we can offer the best rates.

World Zone Countries
Zone 1 USA, Canada
Zone 2 Australia, China, Hong Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, Phillipines, Singapore, Taiwan, Thailand.
Zone 3 India, South Africa, UAE
Zone 4 Everywhere else


You are in: Home > Carriage Rates
  

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Emporium Sales & Marketing Ltd
Dicken Green Mill, Greenfield Lane, Rochdale, Greater Manchester, England OL11 2LD
Tel: +44 01706 526548  Fax: +44 01706 759549  E-Mail: sales@emporiumuk.biz

Registered in England and Wales. Company Number 3414756.  Registered Office: Dicken Green Mill, Greenfield Lane, Rochdale, England OL11 2LD. 
VAT Registration Number: GB 707714437